Frequently Asked Questions
What types of payment do you accept?
We accept these payments methods.
- Visa
- Mastercard
- American Express
- Google Pay
- Apple Pay
- Maestro
- Shop Pay
- UnionPay
Is delivery free?
- Yes, we offer free shipping for all orders within Australia.
What currency is the store and it's products in?
- All products displayed on our website are in AUD.
How long will my delivery take?
- Order cutoff: 17:00 (GMT+10:00) Eastern Australian Standard Time (Melbourne)
- Order Processing Time: 1-3 business ( Monday to Friday) days to dispatch the order (you'll be notified and get your tracking code once we do).
- Order transit: 4-6 business days ( Monday to Friday)
- Delivery Time: 5-9 business days ( Monday to Friday) before the order reaches you.
Whats the time period of returns?
You can return the goods within 30 days of receiving them.
Contact
Store Name: Aus Vixen
Business Address: 284 Ormond Rd, Narre Warren South, VIC 3805, Australia
Phone Number: +31619064695
E-mail: info@ausvixen.com
Monday - Friday: 08:00 am - 5:00 pm
(GMT+10:00) Eastern Australian Standard Time (Melbourne)
We will reply to your messages within 24 hours on business days.